Damp and mould: when is it your landlord’s responsibility?
Black spots creeping across the bedroom ceiling. A musty smell that never quite goes away. Windows that stream with condensation every morning. If this…
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News & Guides
Plain-English guides to the problems we help with every day, plus news from the Veridian team.
Welcome to the new Veridian website
We’re delighted to launch the new home of Veridian Professional Consultancy Services. If you’ve arrived here by scanning one of…
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Our partner programme is open
Do you run a business or community organisation whose customers sometimes need the kind of help we provide? Our partner…
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PIP refused? Don’t give up — how mandatory reconsideration works
A brown envelope lands. The decision: nought points, or fewer than you clearly deserve. It feels final — but it…
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Struggling with energy bills? A quick check could save you money
Energy prices remain one of the biggest pressures on London households — and many people are still sitting on tariffs…
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The first hour after a car accident that wasn’t your fault
Nobody plans for a bang and broken glass on an ordinary Tuesday. But what you do in the first hour…
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First-time buyer? The paperwork lenders actually want to see
Ask most first-time buyers what nearly derailed their mortgage and they won’t say the interest rate — they’ll say the…
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Bailiffs at the door? Know what they can — and can’t — do
Few letters cause more panic than one threatening enforcement agents. But bailiffs operate under strict rules, and knowing them changes…
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