Damp and mould: when is it your landlord’s responsibility?
Black spots creeping across the bedroom ceiling. A musty smell that never quite goes away. Windows that stream with condensation…
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London, E14
Chrisp Street office — visitors welcome
100% confidential
Nothing shared without your permission
Free first chat
No obligation, no judgement
Trusted partners
Regulated specialists when matters turn formal
A consultancy on your side
When the letters pile up and the phone calls get you nowhere, what you need isn't another form — it's someone who listens, knows the way through, and stays beside you until it's done.
What we help with
Our Services
Ten everyday problems, one place to turn. Tap a service to see exactly how we help.
Housing Disrepair
Damp, mould, leaks or broken heating your landlord won't fix? You have the right to a safe, decent home.
How we help
Debt Help
Struggling with credit cards, arrears or bailiff letters? Take a breath — there is always a way forward.
How we help
Accident Management
Had a road accident that wasn't your fault? We take the stress off your shoulders, from recovery to repairs.
How we help
Immigration Issues
Visas, settlement, citizenship or family applications — we help you understand the process and find the right specialists.
How we help
Medical Negligence
Let down by medical care? We listen, help you piece together what happened, and find out what you may be entitled to.
How we help
Mortgages
First home, remortgage or a tricky application? We guide you through it and introduce you to the right experts.
How we help
Energy Switch
Bills too high? We compare tariffs and handle the whole switch for you — your supply is never interrupted.
How we help
Housing Applications
Council housing, homelessness applications or banding reviews — we help you apply properly and be heard.
How we help
Business & Personal Loans
Borrowing for your business or a personal goal? We help you prepare and introduce you to reputable lenders.
How we help
DWP Help
Universal Credit, PIP, ESA — applications, reviews and appeals explained simply, with someone on your side.
How we help
Chrisp Street, E14 proudly East London
About Veridian
A friendly team for life's difficult moments
Life doesn't come with a manual. A landlord who won't fix the damp. Debt letters that keep arriving. An accident, a refused benefit, a mortgage maze. Veridian exists so you never have to face any of it alone.
From our office on Chrisp Street in London, our advisers listen without judgement, explain your options in plain English, and stay with you until things are sorted — bringing in trusted specialist partners where formal legal or financial services are needed.
- Honest — we tell you what's realistic, never what sells
- Confidential — nothing is shared without your permission
- Beside you — one team, start to finish
Getting help is simple
How it works
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Get in touch
Call, email or send the enquiry form — whatever feels easiest. The first chat is free and completely confidential.
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We assess your situation
We listen properly, look at your paperwork and explain your options in plain English — including what we honestly think.
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We support you all the way
From the first form to the final outcome, we stay beside you — bringing in trusted specialist partners whenever they're needed.
Our word
Four commitments to everyone who calls us
Plain English, always
If we can't explain it simply, we haven't finished our job. You'll always understand exactly where you stand.
No false promises
We never guarantee outcomes nobody can guarantee. We tell you what's realistic — then work hard to achieve it.
Your business stays yours
Everything you tell us is 100% confidential. Nothing reaches anyone — even our partners — without your permission.
Costs before commitments
The first conversation is free. If any next step costs money, you'll know exactly what and why — before you decide.
Why choose us?
- Friendly & trusted advisers
- 100% confidential service
- Honest, professional support
- We're with you every step of the way
Become a partner
Letting agents, brokers, garages, charities, community groups — if your clients sometimes need our kind of help, let's work together. Referring is simple and your clients are always looked after.
Partner with usWhat people say
Read more client stories →Good to know
Frequently asked questions
The things people usually ask before they pick up the phone. Every service page has its own FAQs too.
See all FAQsIs the first conversation really free?
Yes — completely free and without obligation. We'll listen, tell you honestly where you stand, and you decide if you'd like our help from there.
Are you solicitors or financial advisers?
No — Veridian is a professional consultancy. We help you understand your options and handle the practical side, and where formal legal or financial services are needed we bring in trusted, regulated specialist partners.
Is everything I tell you confidential?
Always. Nothing you share with us is passed to anyone — including our specialist partners — without your clear permission.
I'm not sure which service I need. Does that matter?
Not at all — that's what we're for. Tell us what's happening in your own words and we'll work out the right way to help.
How quickly can you help?
We aim to respond to every enquiry within one working day — and if something has a deadline attached, like a court letter or an appeal date, tell us and we'll prioritise it.
Do I need to come to your office?
No — most things can be handled by phone and email. But if you'd rather sit down with someone, you're always welcome at 20 Chrisp Street, London E14.
Take the first step
Request your free, confidential consultation
Tell us briefly what's happening and the best number to reach you on. We aim to reply within one working day — and nothing you write here is shared with anyone.
Welcome to the new Veridian website
We’re delighted to launch the new home of Veridian Professional Consultancy Services. If you’ve arrived here by scanning one of…
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Our partner programme is open
Do you run a business or community organisation whose customers sometimes need the kind of help we provide? Our partner…
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